FAQ’S

Welcome! We can’t wait to meet you.

For Group Reformer class booking – max 8 clients:  View the schedule and select a class. Select ‘Book’ to be directed to MindBody, our booking software provider. You will be prompted to create an account. If you have an existing MindBody account then use the same email address so that your class passes will sync to your MindBody app for quick booking.

Next, choose your class Package option, and add payment details to complete the booking.

For Private Session booking: Select ‘Book’ from the website to be directed to MindBody, our booking software provider. Select ‘Appointments’ tab and follow the prompts to select the type/time/day for your Private session.

Open Reformer classes include progressive movements which can be enjoyed by a range of participants through layering. Progressions are offered to more experienced clients.  

Progressions are not about strength; you will get more efficient strengthening from mastering the level you are at rather than rushing to progress!

A condition of attending a group class is that you are physically fit and able to perform the Pilates exercises without risking serious injury. We may ask you to provide letter from your medical practitioner confirming this. A Private session may be recommended for assessment prior to joining Group Reformer.

If you are in any doubt about which class is right for you please contact the Studio before booking.

Are you pregnant? Congratulations! See Pregnancy FAQ for specific information. 

Are you pregnant? Congratulations! 

Whether you are a triathlete or new to exercise, Reformer Pilates is a great exercise during all stages of your pregnancy and postnatally. 

We welcome you to join a Group Reformer class in your first trimester and commence Private sessions after 16 weeks.  

There are a variety of exercises to strengthen you throughout every stage of pregnancy – a pretty exciting variety really and you won’t find them in a group class with some standard prenatal modifications thrown in while the rest of the class does a front lying or intense balance sequence! 

Cancellations should be made online through the booking system. The free cancellation timeframe is 8hrs for Group Classes and 24 hours for Private classes prior to the scheduled start time.

For less than 8 hours notice (or 24 hours for Private classes), online cancellation is still required, and will incur a fee / deducted class pass if you hold a pack of classes.

*IF YOU ARE FEELING UNWELL PLEASE CANCEL ALL UPCOMING CLASSES AND STAY HOME. Reschedule your Pilates when you are feeling better!

Full details should be read in Terms and Conditions.

Comfortable clothes that allow a full range of motion.

Socks – regular socks or with grip on the sole (grip socks are also available for sale at the Studio for $23)

Water Bottle.

All other items, including shoes, should be stored in the open space storage provided. Please note that all personal effects and valuables are brought into the Studio at your own risk, and we do not accept responsibility nor liability for their loss or damage.

We understand that sometimes you need to be contactable.

You can keep your phone with you in the Studio, but it must be on Silent mode.

If you must take or make a call, please quietly leave the studio so as to not interrupt the class.

There is floor space by each Reformer for phone and water bottle during class. Note that we can’t guarantee to keep them safe from the passing feet of your Instructor and fellow Pilates people! All other items, including shoes, should be stored in the open space storage provided. Please note that all personal effects and valuables are brought into the Studio at your own risk, and we do not accept responsibility nor liability for their loss or damage.

Clothing that you can move and stretch in.

Correct alignment of your body is the key to effective Pilates so it assists your instructor to assess and assist you if you wear closely fitted, but flexible clothing. No shoes are worn during class, but Socks are required to be worn during class. These can be regular socks though the styles with a “grip” pattern on the sole to help prevent slipping are preferred.

Grip socks are available for purchase in Studio for $23. We also have some freshly washed ‘loan’ pairs in a range of sizes though sometimes they’re being washed!

Yes! In the Studio we have one shower, two restrooms and one private change room. All facilities are gender neutral. Please bring a towel with you. Hand towel size towels are available free of charge in Studio.

The choice between Class Packs or recurring membership options depends on the number of Reformer Pilates classes you will do each week. The more you do, the better value.

Just passing by:  Single Drop In Reformer Class (valid for 30 days)

New to the Studio:  Introductory Offer 3 Class Pass for new clients only (valid for 14 days)

My schedule changes each week:  5 Class Pack (valid 3 months) or a 10 Class Pack (valid 6 months)

More than twice per week – the Pass options are great value for you:

*The Weekly Pass; 4 classes in 7 days. Valid for 7 days from first visit 

*The Movement Pass; 4 classes per week on a recurring fortnightly payment option. Minimum 1 month / 2 payments commitment. 

Pilates on your own or with a friend or two, at a time to suit you: Private 1:1 session or Duo 2:1 session

The first port of call is your medical practitioner as they will advise whether your injury affects your ability to participate in a Pilates session. If you are in any doubt contact us for a confidential discussion so that we can advise a suitable session type.

GROUP CLASSES

For Group Reformer classes a condition of attendance is the acceptance that you are physically fit and able to perform the Pilates exercises without risking serious injury. We may ask you to provide letter from your medical practitioner confirming this. 

PRIVATE SESSIONS

Private Pilates sessions are for everyone. Busy schedule, specific movement goal, new to Pilates, prenatal, returning to Pilates are just some of the reasons people book a 1:1 session. Bare Bones Movement sessions focus on building strength through movement, with physically fit and able clients.

Your medical practitioner may direct you to rehabilitative Pilates. We are happy to recommend studios which specialise in this service, and you can join us when you are ready.